Website Privacy Policy

This privacy policy sets out how Floodlight Digital Media LTD uses and protects any information that you give Floodlight Digital Media LTD when using our website. For the purpose of data protection laws, we are the data controller.

Floodlight Digital Media LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email. This policy is effective from 25th May 2018.

Information we collect

We may collect, store and use the following kinds of personal data:

  • personal details (such as your name, contact details and email address) that you provide by registering with us, or submitting an enquiry via our website, or emailing us;
  • how you use our website and any other information you email or otherwise send to us;
  • information about any transactions carried out between you and us on or in relation to our website, including information relating to any purchases you make of our goods or services;

Information about your visits to our website

Like many website operators, we collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We use this information for the security of our website; the administration of our website; and to improve our website’s usability. We may also use this information for marketing purposes.

Information about our website cookies

Our website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. A cookie is a small piece of information that a website can store on your internet browser and later retrieve. A cookie cannot be read by any website other than the one that set up the cookie.

These cookies are essential for helping us deliver a high-quality website experience. You can choose to block these cookies; however, you must be aware that doing so may mean that parts of our website will not work correctly.

The cookies we use are as follows:

  • Necessary Cookies

These cookies are vital to make our website work properly.

  • Non-Necessary Cookies Consent

When visiting our website for the first time (and periodically thereafter), we ask you to consent to non-necessary cookies for analytics and personalised content. This consent is stored as a cookie in your internet browser.

  • Google Analytics

We use Google Analytics cookies on our website to record website usage. We do this to find out things such as the number of visitors to the various parts of our website. We collect this information in a way which does not identify anyone, we do not make any attempt to find out the identities of those visiting our website, and we do not share this information with anyone. Read Google’s Privacy Policy.

  • Google reCAPTCHA

We use Google reCAPTCHA cookies to protect our contact forms on our website from spam and bots. Read Google’s Privacy Policy.

  • Embeded Content

We may embed content from websites such as YouTube. As a result, when you visit a page with content embedded from you may be presented with cookies from these websites. We do not control the dissemination of these cookies. Please check the relevant third party website for more information about these.

By using and browsing our website you consent to cookies being used in accordance with our privacy policy.

Using your personal data

Personal data submitted on our website will be used for the purposes specified in this privacy policy or in relevant parts of our website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information for:

  • internal record keeping;
  • to help you with your enquiry;
  • improve your browsing experience and troubleshoot problems;
  • to enable us to provide you with goods or services we offer;
  • send to you marketing communications relating to our business where you have specifically consented to receive these.

You can withdraw your consent for marketing communications from us at any time. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

We enter into Data Processing Agreements with our partners and suppliers where required. Where possible, we also ensure our partners and suppliers are EU-US Privacy Shield certified. However, some countries may not have data protection laws equivalent to those in force in the United Kingdom and the European Union and we will ensure appropriate safeguards are in place to ensure the protection of your personal data.

You expressly agree to such transfers of personal information.

Security of your personal data

We do our utmost to protect your privacy, in order to avoid unauthorised loss, access, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

You have a number of rights over your personal information, which are:

  • A right to access personal data held by us about you;
  • A right to require us to rectify any inaccurate personal data held by us about you;
  • A right to require us to erase personal data held by us about you. This right will only apply where, for example, we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data;
  • A right to restrict our processing of personal data held by us about you. This right will only apply where, for example, you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but we require the data for the purposes of dealing with legal claims;
  • A right to receive personal data, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to require us to transfer this personal data to another organisation;
  • A right to object to our processing of personal data held by us about you;
  • A right to withdraw your consent, where we are relying on it to use your personal data;
  • A right to ask us not to use information about you in a way that allows computers to make decisions about you and ask us to stop.

We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).

Third party websites

Our website may contain links to other websites. We are not responsible for the privacy policies and cookie policies of third party websites.

Changes to our privacy policy

Any changes we may make to our website privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contacting us

If you have any questions about our website privacy policy or our treatment of your personal data, please contact us using our contact form.